homeland security secretary janet napolitano plans to tour the area later today. meantime homeowners in queens are trying to come to grips with all of this loss. >> everything was floating. everything is a disaster. it's gone. >> i just spent $30,000 getting my home repaired and it's all gone. >> we left here for two hours to get laundry to wash clothes to where. somebody came in a crowbar broke into the both apartments there is nothing for them to steal. >> there are people with kids. they need need diapers, clothes, coats, shoes, socks, anything at all. >> you see it on tv and happening elsewhere, you say a prayer for them. that was it. now they're praying for us. jenna: with the transit system still operating at reduces capacity this is what a lot of roads are looking like across the region. that is certainly affecting supplies getting to people that need help. millions are facing huge traffic jams trying to make it work any way that they can. jon: if the fight, the fight for fuel in new york and new jersey is any indication, things are getting desperate. damag